fe77's Commitment to Responsible Gaming
Enjoy the entertainment, but know your limits. fe77 is always here for you — to help you play safely and responsibly.
Let Gaming Be a Source of Entertainment, Not Problems
Online gaming and betting are a form of entertainment — just like watching a film or going to a cricket match. fe77 believes the real enjoyment of gaming comes when every player plays with joy, mindfully, and within their means.
Unfortunately, for some people gaming can spiral out of control. It can have a negative impact on personal, family, and financial life. That is why fe77 sees responsible gaming not just as a policy, but as a core value.
On this page you will learn how to keep your gaming experience in check, which tools can help you, and how to get support from fe77 when you need it.
Important: fe77 is for people aged 21 and above only. No one is allowed to open an account or play without age verification.
Are You Playing Safely?
Ask yourself the questions below. If you answer "yes" to even one of them, it may be time to seek help.
- Are you placing bigger bets repeatedly to try to win back money you have lost?
- Are you hiding your gaming from family or friends?
- Are you using money meant for bills or everyday expenses on gaming?
- Do you want to stop playing but find you cannot?
- Are you feeling restless or distressed about gaming?
fe77's Safety Tools
fe77 gives every user the ability to take control of their own gaming. The tools below can be activated from your account settings or set up through the support team.
Deposit Limits
Set your own limit on how much you can deposit per day, per week, or per month. Once you lower a limit it takes effect immediately; to raise it you must wait through a set cooldown period.
Betting Limits
Decide in advance the maximum amount you will bet within a given time period. This keeps you from placing a large bet on impulse and helps you play within your budget.
Time-Out Break
If you feel you need a rest, take a time-out ranging from 24 hours to several weeks. During this period you will not be able to log in or place bets — it is a temporary pause.
Self-Exclusion
If you feel there is a long-term problem, choose self-exclusion. With this option your account is closed for a set period or permanently. Contact support and fe77 will action it promptly.
Reality Check
fe77 can remind you at regular intervals how long you have been playing. These reminders keep you aware and help you make the most of your time.
24/7 Support
For any question or concern about responsible gaming, fe77's live chat and email support are always available. Talk to us in Bengali and get a quick resolution.
How to Use These Tools
Log In to Your Account
Go to the fe77 login page and access your account. Then navigate to the "Responsible Gaming" section from your profile settings.
Choose the Limits You Want
Deposit limits, betting limits, or session time limits — select what you need and customise them to suit you.
Contact Support for a Time-Out or Self-Exclusion
For a time-out or self-exclusion, reach out via live chat or email [email protected]. fe77 will act quickly.
Monitor Yourself
Review your gaming history and spending regularly. If you feel any changes are needed, update your limits right away.
The Golden Rules of Healthy Gaming
- Play for entertainment — not as a way to earn money
- Only spend money you can afford to lose without it causing problems at home
- Set a budget before you play and stick to it
- Do not place bigger bets right after a loss — avoid trying to "chase" your losses
- Take regular breaks — step away, walk around, drink some water
- Never play when you are angry, under stress, or have been drinking
- Prioritise spending time with family and friends over gaming
- If your sleep is suffering or you are losing focus at work, stop playing
- If you feel the need to hide your gaming from loved ones, ask yourself why
- If in doubt, contact fe77 support right away
Self-Exclusion: The First Step Towards Courage
Self-exclusion means deciding on your own that you want to stop playing on fe77 for a period of time or permanently. It is not a sign of weakness — it is a wise and courageous step.
fe77 offers three self-exclusion options:
- Short-term break: 1 week to 1 month — take a rest and come back
- Long-term break: 3 months to 1 year — focus on your family and your own well-being
- Permanent closure: Close your account for good — this cannot be reversed
While self-exclusion is active, fe77 will not send you any promotional emails or bonus offers. Any balance remaining in your account will be kept safe and can be returned to you when the break ends.
To activate self-exclusion, contact us now via live chat or email: [email protected] — our team is available 24/7 and provides support in Bengali.
Frequently Asked Questions About Self-Exclusion
- Logging in is completely blocked for the duration of the break
- fe77 will not try to entice you into lifting your break
- After a short-term break, your account does not reactivate automatically — you must request it yourself
- A decision for permanent closure cannot be changed
- Your account information and balance are kept safe while your break is in place
21+ Age Requirement and Protection of Minors
fe77 strictly does not allow anyone under 21 to open an account or play. Age is verified at the time of registration and additional identity verification may be requested if needed.
If there are minors in your home or nearby, take a few simple steps:
- Use parental control software on your computer or mobile device
- Never share your fe77 account password with anyone
- Turn off auto-login on devices that children can access
- Always log out when you finish playing
- Keep your payment details (bKash, Nagad, Rocket, Upay) secure
If you suspect a minor is using fe77, notify us immediately at [email protected]. We will investigate promptly and take the necessary action.
21+
For Ages 21 and Above Only
fe77 is firmly committed to protecting minors from gaming.
Recognise the Signs of Problematic Gaming
If a problem is identified early, it is also easier to resolve. Watch for the signs below in yourself or someone close to you.
Financial Pressure
Being unable to pay bills, growing debt, or borrowing money from family to spend on gaming — these are important warning signs.
Emotional Changes
Feeling restless, irritable, or empty when not gaming, or turning to gaming to escape problems.
Relationship Strain
Arguments with family or friends about gaming, hiding your gaming, or avoiding people you know.
Impact on Work and Daily Life
Inability to focus at work or studies, sleep problems, or failing to keep up with everyday responsibilities.
The "Just One More" Mindset
Being unable to stop even after losing, repeatedly placing bigger bets hoping for a big win, and breaking promises you made to yourself.
Loss of Control
Repeatedly failing in attempts to stop gaming and being unable to follow through on plans to cut back.
Do Not Hesitate to Ask for Help
If you feel gaming has become a problem, you are not alone. fe77's support team is ready to listen to you in Bengali, seven days a week, twenty-four hours a day.
Our support team protects your privacy. They will listen without judgement and help you find the most suitable solution — from setting deposit limits to self-exclusion.
Live Chat: Log in to the fe77 website and reach us via live chat at any time — available 24/7.
Email: [email protected] — you can write in either Bengali or English.
Service is active according to Bangladesh Standard Time (BST, UTC+6).
Remember
- Asking for help takes courage, not weakness
- Your information will be kept completely confidential
- fe77 does not judge you — it helps you
- Taking action early in a problem leads to a quicker resolution
- Talk to your loved ones — do not carry it alone
Enjoy fe77's Entertainment
Responsibly
Play within your limits and have fun. fe77's cricket betting, slots, and casino sections are waiting for you.